Hull Light provides electricity to over 10,000 residents in the Town of Hull, Massachusetts. It was managing its network in CADD files with disparate systems and an inefficient operating view. Portal for ArcGIS, ESRI Field Mobility Solutions, and the Utility Network (UN) offered the best solution. Since implementation, Hull Light’s decision making, data governance, and field operations have improved by 25%. Since Hull Light’s digital transformation, workflows are completed much faster. Data integrity has greatly improved due to mobile workflows gathering data at the source with less data entry errors. The common operating picture ensures that both field and office staff can effectively communicate about the same assets. Field staff praise the mobile workflows and how easy it was to adopt. Management is excited about the first phase setting them up for success to migrate into the electric UN while taking the opportunity to ease in at a more moderate pace and learn GIS in the initial phase. Customer response times have improved due to all the data being readily available in a single location. Hull Light chose Patrick to help transition to the ArcGIS platform and UN due to its expertise in the electric industry and partnership with Esri. Patrick’s focused, methodical approach ensured that staff understood the system and data changes while guiding them into the UN transition.